How Blue Tea Increased Conversion Rates by 35% with YourLio AI
Client: Blue Tea
Date: October 30, 2025
Platform: Shopify, Klaviyo, Gorgias
35%
Increase in Conversion Rate
94%
Conversations Answered
3X
Higher Engagement Rate
Blue Tea, a premium tea brand, faced challenges in scaling their customer support while maintaining the personalized experience their customers loved.
The Challenge: Scaling Personalized Support
As Blue Tea's popularity grew, so did customer inquiries. During peak hours, response times stretched to several hours.
They needed to maintain personalized support at scale, but hiring wasn't viable.
Implementing YourLio AI
YourLio AI automatically ingested their product catalog, blog content, and FAQ database. Within days, the AI was trained.
For complex inquiries, it seamlessly handed off to human agents with full context.
The Results
Conversion rate jumped by 35%. The AI handled 94% of conversations without human intervention.
The AI's product recommendations led to a 22% increase in average order value.
"YourLio raised conversion rates by +35% and answered 94% of conversations. It's become indispensable."
, E-commerce Head, Blue Tea