YourLio vs Klaviyo, Email and SMS marketing
Klaviyo prices on active profiles, which is anyone you could email, text or push to. Collect addresses and the bill climbs even in a month you send the same campaigns. YourLio prices the emails you send, with unlimited contacts on paid email plans.
Billing unit
Contacts charged for
Bill moves when
Transactional email
25,000 contacts, emailed twice a month
The quick answer
For most brands, yes, and it comes down to what each one bills for. Klaviyo charges by active profile, so the bill climbs as your list grows. YourLio charges by email sent and never counts contacts. If you have 25,000 contacts and email them twice a month, that is about $400 on Klaviyo and $89 on YourLio. Klaviyo is still the deeper platform for segmentation, analytics and SMS.
Klaviyo Email calculator checked on 30 October 2026: $150 for 10,000 profiles and 100,000 sends, or $400 for 25,000 profiles and 250,000 sends, monthly in USD. Other products are excluded. YourLio figures come from our email plans.
The difference
Klaviyo builds a segment from what a shopper clicked, then prices by how many profiles you hold. YourLio builds the segment from what they told the agent in their own words: the problem, the goal, the product they asked for by name. Holding those profiles costs nothing on YourLio.

Why brands switch
On Klaviyo list growth pushes you up the profile tiers whether those profiles ever open anything or not. On YourLio contacts are unlimited on paid email plans, so list growth costs nothing and the bill only moves when you send more.
Klaviyo climbs from about $150 at 10,000 profiles to about $400 at 25,000, in steps tied to list size rather than to sends. Our ladder steps on sends, from $11 for 5,000 to $799 for 500,000.
YourLio email runs on the same shopper memory as the agent, so what a buyer said in chat on WhatsApp or the storefront shapes what the next email says. A conversation that did not run through Klaviyo is not in a Klaviyo segment.
“Replaced four tools with one, and it does each better than the apps we ditched. … The real magic is the AI shopping assistant. It chats in our exact brand voice and actually helps shoppers find the right product.”
Natasha TuliFounder, SoulflowerRated by buyers
Shopify App Store
YourLio rates 5.0 on the Shopify App Store as an AI sales agent, and every review so far is five stars.
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The scorecard
Klaviyo prices are from its official Email calculator. YourLio prices are our email plans. Both are monthly USD prices, with different send allowances.
Swipe to compare all columns
| Side by side | YourLiowins 8 of 14 | Klaviyowins 6 of 14 |
|---|---|---|
| What you are billed for | ||
| Billing unit | Emails sent | Active profiles, plus a send allowance |
| Contacts charged for | None, unlimited on paid email plans | Active profiles, as Klaviyo defines them |
| Bill moves when | You send more | You send more, or your list grows at all |
| Unengaged contacts | Cost nothing | Billed as active profiles until you suppress them |
| Transactional email | Free, never touches the allowance | Counts toward sends, per Klaviyo help docs |
| What it costs | ||
| 25,000 contacts, emailed twice a month | $89 | About $400 |
| From 10,000 to 25,000 contacts | Priced on sends, $11 to $799 | About $150 rising to about $400 |
| Free tier | 500 sends | 250 profiles and 500 sends |
| What it does | ||
| Shares memory with your chat agent | Yes, one shopper profile | Only when the chat ran through Klaviyo |
| AI sales agent on storefront and WhatsApp | Yes, in the plan email layers onto | Klaviyo Customer Agent |
| Deep segmentation and predictive analytics | Core segmentation | Yes, far deeper than ours |
| SMS maturity | Sending only | A full SMS product |
| Ecommerce platforms | Shopify first, plus WooCommerce, Magento, BigCommerce and custom builds | Shopify, WooCommerce and more |
| Integration ecosystem | Shopify and the main commerce tools | Very large |
Both do these: campaigns, flows and automation, cart recovery.
Klaviyo Email calculator checked on 30 October 2026: $150 for 10,000 profiles and 100,000 sends, or $400 for 25,000 profiles and 250,000 sends, monthly in USD. Other products are excluded. YourLio figures come from our email plans.
Klaviyo is a trademark of its owner. YourLio AI is not affiliated with or endorsed by Klaviyo. Competitor prices, features and ratings are from public pages on the dates shown and may have changed since.
Do the math
$3,144
A store with 25,000 contacts that emails its list twice a month, so 50,000 sends
0
Charged per contact stored
$89
For 50,000 sends a month
Free
Transactional email, always
25%
Of an unused allowance rolls over
Klaviyo
YourLio email Scale plus a Starter plan
Email is an add-on to a YourLio plan, so we have added the cheapest plan to be fair. For $138 you get the 50,000 sends and an AI sales agent across storefront, WhatsApp, Instagram, Messenger and email. The $400 on Klaviyo is the marketing platform at that list size. Email on its own is $89 against about $400.
Go deeper
Klaviyo, profile first
4 stepsA shopper gives you an address
They become an active profile the moment you could contact them
Your tier is set by how many profiles you hold
You are billed monthly whether you email them or not
Growing your list is what moves the bill.
YourLio, send first
2 stepsA shopper gives you an address and costs you nothing to keep
You send a campaign, and only those sends draw down the allowance, with transactional free and a quarter of anything unused rolling over
Bring every contact you have. The number does not move.
0
Cost per contact
Free
Transactional sends
25%
Rollover on unused allowance
One
Memory with your chat agent
Klaviyo
Active profile billing means an address you collected and never emailed still appears on the invoice every month, and a good list building quarter shows up as a price rise.
YourLio
Contacts are unlimited on paid email plans. The bill only moves when you send more, transactional email is free, and 25% of an unused allowance carries into the next month.
Klaviyo
Klaviyo builds segments from store events, what was bought, browsed and abandoned, and from its own messaging. What a shopper said to a different agent on WhatsApp or the storefront is not in the segment.
YourLio
Email runs on the same shopper memory as the agent. A sizing worry raised on the storefront, or a question asked on Instagram, shapes what the next email says.
Klaviyo
Predictive analytics, benchmarking, the depth of its segmentation, a mature SMS product and a very large integration ecosystem. If you are using those, they are real and we do not match them.
YourLio
We are a sales agent that also sends email well, priced on sending. If your Klaviyo bill is mostly list size and your email should know the chat, that is the trade worth making.
20×
Return on investment
Deodap, home and lifestyle
95%
Inquiries resolved
Blue Tea and Slurrp Farm, food and beverage
Product recommendations
Reads the live catalog and recommends the right SKU in the moment.
Cart recovery across channels
Follows up on WhatsApp, Instagram, and email with one memory.
Proactive sales triggers
Engages a shopper who shows exit intent before they bounce.
Discount codes in chat
Generates real Shopify discount codes inside the conversation to close.
Shopify integration
Live order status, returns, and tracking pulled straight from Shopify.
Revenue attribution
Reports conversion, average order value, and recovered revenue.
How Klaviyo bills
YourLio email prices sends and nothing else. Contacts are unlimited on paid email plans, transactional never counts, and a quarter of an unused allowance carries into next month.
YourLio global plans in USD. Separate INR plans are available for India.
Starter
$49/mo
250 conversations, then $0.30 each
Growth
$119/mo
700 conversations, then $0.25 each
Pro
$249/mo
2,500 conversations, then $0.15 each
Scale
$399/mo
5,000 conversations, then $0.12 each
YourLio reads catalog, orders, and policies in one click.
Import every contact. There is no charge for holding them.
Send the same campaign from both and compare the bill and the result.
Shift the sends that perform. Keep Klaviyo for anything you still need it for.
Common questions
Bring every contact you have. You are billed for what you send, and nothing else.