How much does YourLio cost?

Monthly AI Agent plans: Starter $49, Growth $119, Pro $249, Scale $399. Each includes an AI conversation allowance. AI CRM is quoted separately. Applicable taxes are extra.

Is there a free plan or trial?

Yes. Pay-as-you-Grow includes 100 free AI conversations each month, then $0.45 each. Paid AI Agent plans include a 14-day free trial and a 30-day money-back guarantee, subject to our billing terms.

Which plan should I choose?

Start with your expected AI conversations. The traffic selector suggests a plan; the calculator estimates your bill, including extra usage. Every AI Agent plan includes all supported channels and unlimited team seats.

Do I need both AI Agent and AI CRM & Helpdesk?

No. AI Agent handles conversations on your website, WhatsApp, Instagram and Facebook. AI CRM & Helpdesk gives your team an inbox, ticket ownership, assignments, routing and calling at a separate flat team price. Choose either, or both.

Is the dashboard included?

Yes. Every AI Agent plan includes a dashboard for AI activity, conversations, sales analytics and performance. Live human takeover is also included. AI CRM adds helpdesk tools for tickets, assignments, routing and calls at a separate flat team price.

Which plans include monthly reports and analytics?

Growth, Pro and Scale include monthly reports and analytics. All AI Agent plans, including Starter, include the live dashboard.

What counts as an AI conversation?

One shopper, on one channel, within 24 hours counts as one conversation, only when the AI replies. Multiple AI messages in that window count once. A different channel counts separately. Human replies do not use this allowance.

What if I exceed my conversation allowance?

Extra conversations are billed monthly at your plan’s overage rate, even on annual billing. Set a spend cap to control costs. When you reach it, the service pauses and you are notified.

How do the two free months work?

Pay for 10 months upfront and get 12 months on Starter, Growth, Pro, Scale and your selected suites. Conversation allowances reset monthly. Extra conversations, email and SMS are charged monthly without the discount. Unlimited and AI CRM have separate quoted terms.

How much do add-ons cost?

Monthly prices: Social Suite $49, Marketing Suite $199. Choose only what you need. Email and SMS sending plans are billed separately.

Are taxes and WhatsApp charges included?

No. Applicable taxes, Meta messaging fees and carrier calling charges are separate. You pay Meta directly, with no YourLio markup.

How are email and SMS billed?

Choose a monthly sending plan in the calculator. Marketing and cart-recovery emails count toward your allowance; transactional emails are free. SMS allowances shown are for US destinations; contact us for other destinations. Extra sending is charged separately.

Do you offer a plan for higher volumes?

Unlimited starts at $699 a month for up to 30,000 AI conversations. Contact us for a quote based on your store’s usage.

Are there setup fees or per-seat charges?

No. There are no setup fees or per-seat charges. Your subscription covers the whole team. Cancellation and refund terms are explained in our billing terms.

Is MCP access included?

Yes, free on every plan. Connect a compatible AI assistant to explore your store’s sales, orders and customers. Access is read only, and YourLio does not use store data to train models.

Pricing

YourLio pricing: AI Agent for your shoppers.
AI CRM + Helpdesk for your team.

AI Agent includes your dashboard.
Add AI CRM and helpdesk tools at a flat team price.

AI Agent plans

USD · Global plans · Taxes extra

How many visitors a month?

Traffic suggests a plan. Billing is based on AI conversations.

Starter

New & growing brands

$49/mo

Billed monthly

250 conversations included each month.Extra: $0.30 per conversation, billed monthly.

Plan highlights
- One shopper memory across every channel
Trained on 10,000 pages
AI product recommendations
Custom brand voice and persona
2 stores, unlimited team
Email support

Growth

10k to 50k visitors

$119/mo

Billed monthly

700 conversations included each month.Extra: $0.25 per conversation, billed monthly.

Plan highlights
- A full AI profile of every shopper
- Your product pages turned into AI pages
Everything in Starter, plus
Trained on 25,000 pages
AI training and corrections
Monthly reports and analytics
5 stores, unlimited team
Priority support

Recommended for you

Pro

50k to 150k visitors

$249/mo

Billed monthly

2,500 conversations included each month.Extra: $0.15 per conversation, billed monthly.

Plan highlights
- Everything the agent can do, at the volume most scaling brands need
Everything in Growth, plus
Trained on 75,000 pages
Monthly reports and analytics
10 stores, unlimited team
Priority support

Scale

150k+ visitors

$399/mo

Billed monthly

5,000 conversations included each month.Extra: $0.12 per conversation, billed monthly.

Plan highlights
- A dedicated success manager
Everything in Pro, plus
Trained on 300,000 pages
Lowest overage rate
Monthly reports and analytics
20 stores, unlimited team
Priority support

Unlimited plan

Need more than Scale? Get room to grow.

Up to 30,000 AI conversations a month across all channels, everything in Scale, one quoted monthly price.

Compare a quote when you need 10,000+ conversations a month
One monthly allowance shared across all channels
Need more than 30,000? Talk to our team

From$699/mo

Final price confirmed on a call.

Every plan. All the essentials.

Your AI dashboard is included. No separate dashboard subscription.

Sell

AI on your website, WhatsApp, Instagram and Facebook
Add to cart and one-tap checkout in chat

Support

Order tracking, edits and returns in chat
Step into any AI chat live

Convert

Nudges, popups, games and quizzes
Checkout recovery

Included dashboard

AI activity and conversation history
Sales analytics, attribution and AI performance
Unlimited team seats

One conversation, explained. One shopper, on one channel, within 24 hours. Only the AI's replies count.

Prices exclude GST and local taxes. Last updated 29 October 2026.

AI CRM & Helpdesk: One flat price for your whole team.

CRM keeps your customer history together. Helpdesk adds a shared inbox, tickets and calls. Available on its own or alongside AI Agent.

One inbox for every channel and ticket.

Give your team ticket ownership, routing, calling and AI assistance. Use it on its own, or alongside AI Agent.

Talk to us for pricing

A separate flat monthly price for your team. We confirm your quote on a call.

Unlimited seats · No per-ticket fees

AI replies to shoppers use a separate AI Agent plan.

Every channel

Website chat, WhatsApp, Instagram, Facebook, email, SMS and calls
Gmail and Outlook mailboxes connected
See which ad or post started each chat

Tickets and team

Ticket ownership, assignments and internal notes
Statuses, priorities, labels and quick replies
Routing by rules, teams, shifts and availability
Agent performance and resolution reports

Calling

WhatsApp and phone calls from the browser
Recordings and AI transcripts on the ticket
Knowlarity and DLT calling lines connected

AI for your team

One-click summaries of every conversation
Customer memory and Shopify orders beside each ticket
With an AI Agent plan, the AI answers first and hands off with a reason

Add-ons

Add power to any plan.

Switch on what you need, when you need it. You only pay for what you turn on.

Social Suite

Popular

Turn comments into sales

$49/mo

Comment to DM on posts, Reels and ads, Instagram and Facebook
Story replies, mentions and ad comments answered
Comment tagging, auto-hide and per-post analytics

Marketing Suite

Popular

Campaigns and journeys

$199/mo

Campaigns on WhatsApp, email, SMS and web push
AI segments in plain words, refreshed daily
Drag-and-drop journeys, including COD to prepaid
Control groups that prove the real lift

No markup on WhatsApp. You pay Meta directly.

Add only the suites you need. Email and SMS sending is billed separately.

Email and SMS volume

Choose your sending volume in the calculator.

Email

Unlimited contacts

Priced on what you send

From$11/mo

Welcome, cart and order emails in journeys
Visual editor with audience checks
Deliverability monitoring and Reputation Guard
One shopper memory, shared with chat

Free plan to start. Pick your size below.

SMS and RCS

Credits by country

From$15/mo

Credits use the India or US rate; other destinations vary
Campaign and journey texts, RCS where live
Rich RCS falls back to SMS at SMS cost
Sender registration filed for you
Undelivered messages never billed

Calculator

Build your monthly estimate.

Choose AI Agent, AI CRM & Helpdesk, or both. Add only the extras you need.

Choose your AI Agent plan

Expected monthly conversations700

Within the 700 included in Growth.

Dashboard, analytics and live takeover included.

Add AI CRM & Helpdesk

Add-ons

Your estimate · USD

AI Agent · Growth$119

AI dashboardIncluded

MCP accessFree

Monthly estimate$119/mo

Billed monthly.

Excludes tax, provider fees and email/SMS overages.

14-day AI Agent trial. 30-day money-back guarantee.

Compare plans

Find the right fit.

Global plans · USD · Monthly billing

Adjust your estimate

Swipe to compare plans

Compare global AI Agent plans, monthly prices, usage allowances and included features.
AI Agent plans	Starter	Growth	Pro	ScaleMost popular
Pricing and usage
Monthly price	$49	$119	$249	$399
AI conversations / month	250	700	2,500	5,000
Per extra conversation	$0.30	$0.25	$0.15	$0.12
Team seats	Unlimited	Unlimited	Unlimited	Unlimited
Training and support
Training pages	10,000	25,000	75,000	300,000
Connected stores	2	5	10	20
Support	Email support	Priority support	Priority support	Priority support
Reporting
Monthly reports and analytics	Not included	Included	Included	Included
Plan capabilities
One shopper memory across every channel	Included	Included	Included	Included
AI product recommendations	Included	Included	Included	Included
Custom brand voice and persona	Included	Included	Included	Included
A full AI profile of every shopper	Not included	Included	Included	Included
Your product pages turned into AI pages	Not included	Included	Included	Included
AI training and corrections	Not included	Included	Included	Included
A dedicated success manager	Not included	Not included	Not included	Included
Sell
AI on your website, WhatsApp, Instagram and Facebook	Included	Included	Included	Included
Add to cart and one-tap checkout in chat	Included	Included	Included	Included
Support
Order tracking, edits and returns in chat	Included	Included	Included	Included
Step into any AI chat live	Included	Included	Included	Included
Convert
Nudges, popups, games and quizzes	Included	Included	Included	Included
Checkout recovery	Included	Included	Included	Included
Included dashboard
AI activity and conversation history	Included	Included	Included	Included
Sales analytics, attribution and AI performance	Included	Included	Included	Included
Unlimited team seats	Included	Included	Included	Included
Included in every plan
Sell · Support · Convert · Included dashboard	Included	Included	Included	Included
AI CRM & Helpdesk
Team inbox, tickets and calling	Quoted separately	Quoted separately	Quoted separately	Quoted separately

AI CRM & Helpdesk: for your support team

One flat team price. Available on its own or with any AI Agent plan.

Explore AI CRM

Every channel. Website chat, WhatsApp, Instagram, Facebook, email, SMS and calls
Tickets and team. Ticket ownership, assignments and internal notes
Calling. WhatsApp and phone calls from the browser
AI for your team. One-click summaries of every conversation