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YourLio vs Zipchat · AI chat for Shopify
Zipchat meters replies. YourLio closes sales.
Zipchat is a capable AI chat tool, billed by a monthly reply allowance that can run out mid-month. YourLio is a sales agent that recommends and closes across every channel with one shared memory and flat plans.
The short answer
- Both sell and support on Shopify with AI chat
- Zipchat bills by monthly reply allowance, with overage on top
- YourLio bills by conversation and keeps one memory across channels
Trusted by 100+ DTC brands on Shopify
At a glance
When to pick YourLio, and when to pick Zipchat.
Pick YourLio when
You want a sales agent with one memory across every channel and pricing that does not meter every reply.
Pick Zipchat when
You want a proven AI chat widget and you are comfortable managing a monthly reply allowance.
The honest split
Both are strong Shopify AI agents. The split is a metered reply allowance versus a conversation-based agent with shared memory.
Side by side
YourLio vs Zipchat, feature by feature.
Pricing reality
Zipchat meters replies. YourLio counts conversations.
- Zipchat plans run $49 Starter for 500 replies, $129 Growth for 1,500, $249 Pro for 3,000, and $499 Scale for 6,000
- Extra replies are billed at $49 per 250 once the allowance runs out
- A busy day can burn the allowance mid-month and add overage
- A single buyer can use many replies, so the meter ticks up inside one chat
YourLio bills by AI conversation across every channel, so one long helpful thread is one unit, not a stack of metered replies.
A reply meter versus a buyer memory.
Zipchat
Zipchat handles a high share of inquiries and converts well inside a chat session, but each reply draws down a monthly allowance.
YourLio
YourLio keeps one buyer profile across storefront, WhatsApp, Instagram, and email, so every reply builds on the last and there is no meter to watch.
Conversations, not reply counts.
Zipchat
Zipchat ties plans to a monthly reply allowance, with $49 per 250 extra replies when you exceed it.
YourLio
YourLio prices by conversation, so a long helpful thread that closes a sale is one conversation, not a meter ticking up per reply.
What you get
See what YourLio does for your business.
20x
ROI on Deodap
95% of inquiries resolved, and the agent is selling while it answers
Product recommendations
Reads the live catalog and recommends the right SKU in the moment.
Cart recovery across channels
Follows up on WhatsApp, Instagram, and email with one memory.
Proactive sales triggers
Engages a shopper who shows exit intent before they bounce.
Discount codes in chat
Generates real Shopify discount codes inside the conversation to close.
Shopify integration
Live order status, returns, and tracking pulled straight from Shopify.
Revenue attribution
Reports conversion, average order value, and recovered revenue.
Transparent pricing
Flat plans. No per seat or per ticket traps.
Free
$0/mo
100 conversations a month
Starter
$49/mo
250 conversations, 2 stores
Growth
$129/mo
700 conversations, unlimited team
Pro
$249/mo
1,500 conversations, dedicated CSM
Scale
$499/mo
3,500 conversations, SLA + API
Ratings
Merchants rate YourLio 4.9 out of 5.
4.9
YourLio
Shopify App Store
4.8
Zipchat
Shopify App Store
Zipchat rates 4.8 on the Shopify App Store, YourLio 4.9. YourLio wins on shared memory and conversation-based pricing.
Migration
Switch from Zipchat in four steps.
Connect Shopify
YourLio reads catalog and policies in one click.
Set your voice
Train tone and guardrails in minutes.
Run in parallel
Keep Zipchat live and compare on real traffic.
Move to one memory
Switch the channels where YourLio closes more.
Live on your store in 20 minutes
Common questions
YourLio vs Zipchat
Being honest
When Zipchat is still the right choice.
- You want a proven AI chat widget and nothing more
- Reply-allowance pricing fits how your store actually chats
- You do not need one memory shared across every channel
Stop counting replies. Start closing sales.
See YourLio sell across every channel on one flat plan.